Privacy Policy
Last updated: September 2025
The Mind Collective LTD ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.themindcollective.co.uk and related services.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, or other details you provide voluntarily (e.g., via contact forms, sign-ups, or account registration).
Usage Data: such as IP address, browser type, operating system, referring pages, and time/date of visits.
Cookies and Tracking Technologies: we may use cookies, analytics tools, and similar technologies to enhance your experience and understand how our website is used.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our website and services
Respond to your inquiries or requests
Send updates, newsletters, or marketing (if you have opted in)
Improve user experience and website functionality
Comply with legal obligations
3. Lawful Basis for Processing
We rely on the following lawful bases under the UK General Data Protection Regulation (UK GDPR) to process your personal data:
Consent – where you have given clear permission (e.g., opting in to marketing communications).
Contractual necessity – where processing is necessary for us to provide services under a contract with you.
Legitimate interests – where processing is necessary for our business purposes, provided those interests are not overridden by your rights (e.g., website analytics, improving services, or basic marketing).
4. Marketing & Communications
We may use your personal information to send you marketing communications about our services, events, or industry insights, where you have consented to receive them or where we have a legitimate interest in doing so.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
5. How We Share Information
We do not sell your personal information. We may share information in the following cases:
With service providers and partners who help us operate the website (e.g., hosting, analytics, email services)
When required by law or to protect our rights, safety, or security
6. Social Media & Third-Party Platforms
If you engage with us on social media (e.g., by following, commenting, or messaging us), we may collect information available through your profile in accordance with the platform’s own privacy settings and policies.
We do not control how those platforms collect or process your data, and you should review their privacy policies for more information.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. International Data Transfers
Some of our service providers may process your information outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses, to protect your information.
9. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
Right of Access – You have the right to request a copy of the personal data we hold about you.
Right to Rectification – You have the right to request correction of any inaccurate or incomplete information.
Right to Erasure ("Right to be Forgotten") – You can ask us to delete your personal data in certain circumstances.
Right to Restrict Processing – You have the right to request that we limit how we use your personal data.
Right to Data Portability – You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to Object – You can object to the processing of your personal data where we rely on legitimate interests or direct marketing.
Rights in Relation to Automated Decision-Making and Profiling – You have the right not to be subject to decisions made solely by automated means if they have legal or significant effects on you.
To exercise these rights, please contact us at hello@themindcollective.co.uk.
If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
10. Cookies & Tracking
We use cookies and similar technologies to provide functionality and to analyse website traffic. You can manage or disable cookies through your browser settings.
11. Analytics & Advertising Tools
We use analytics and advertising tools provided by third parties (such as Google, Meta, and LinkedIn) to understand how visitors use our website and to deliver relevant advertising.
These tools may collect data using cookies or similar technologies. You can control your preferences via your browser settings or through the relevant platform’s ad settings.
12. Security
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
14. Children's Privacy
Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
16. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
The Mind Collective LTD
Registered company: 9719541
Email: hello@themindcollective.co.uk
Address: 10X by Spacemade, 10 Brindleyplace, Birmingham, B1 2JB